Tuesday, March 24, 2009

KIDMO Staff Profile - Martha: Customer Support Specialist

The KIDMO team is comprised of a whole host of dedicated people who want to help you minister to your kids in the most effective way possible. This includes the friendly & knowledgeable people who assist you on the phone when you call, those who pack the boxes, balance the books, man our booths at tradeshows and those who work behind the scenes to produce KIDMO. In the weeks to come, we'll introduce you to a few of these amazing people through our Staff Profiles featurettes. We'll start with one of our Customer Service Specialists... Martha Pearson.

Name: Martha Pearson
Position at KIDMO: Customer Support & Sales
Number of years at KIDMO:

Favorite Movie: Pride & Prejudice
Favorite Dessert: Crème Brûlée
Favorite Hobbies: Reading, Making Cards, Craft Projects
Favorite Bible Passage: Hebrews 10:23, “Let us hold fast to the confession of our hope without wavering, for He who promised is faithful.”
Favorite KIDMO series: Super-U 2
Favorite KIDMO character: Subrina Subside, from Deep
First thought when the alarm clock rings: “Already? What day is it?”
Favorite place to spend free time: A comfy chair at a coffee shop
Favorite charity: Compassion International, http://www.compassion.com
Favorite Superhero: Wonder Woman!
Exciting news for 2009: Upcoming birth of our first son, Jeremiah William, due in August!

Three most frequent questions from customers:
Where are the prayer cards? On the Training Pack CD-Rom
How do I divide my kids into teams? There’s not a set rule. Make sure to mix the ages so there are older kids on each team. If the numbers work, you can do boys versus girls. Or, let the kids sit wherever they want, and divide the teams by where they’re sitting.
How many teachers do I need to run the program? A 1:10 ration is recommended, especially for small groups. You don’t want your small group to be larger than 10 kids. For the large group time, you need an emcee, someone to start the video program, and enough leaders mixed throughout the group to maintain order.


1 comment:

Thodgson said...

Martha!!!! Thank you so very much for always being excellent in your job! Tina from NHC